Thank you for shopping with XYRANTHOVIS. We hope you are delighted with your purchase. However, if you are not completely satisfied, we are here to assist you.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and you need to provide the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, please contact our support team at [email protected] or call us at (555) 123-4567. We are here to help!